Privacy Policy

Last Updated: June 2026

At Soil Tester USA ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

When you place an order, create an account, contact us, or subscribe to our communications, we may collect:

- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Referral sources
- Pages viewed
- Date and time of visits

How We Use Your Information

We use your information to:

- Process and fulfill orders
- Provide customer support
- Communicate regarding orders and services
- Improve website functionality and user experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send marketing communications when permitted by law

Payment Information

Payments are securely processed through third-party payment providers.

We do not store complete credit card information on our servers.

Payment processors may collect and process your payment information according to their own privacy policies.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

- Operate our website
- Remember user preferences
- Analyze website traffic
- Improve advertising performance
- Measure marketing effectiveness

These technologies may include services provided by Google, Meta (Facebook), Shopify, and other advertising partners.

You may disable cookies through your browser settings; however, some website features may not function properly.

Marketing Communications

We may send promotional emails regarding products, offers, or updates.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Information Sharing

We do not sell your personal information.

We may share information with trusted third parties only when necessary to:

- Process payments
- Fulfill and deliver orders
- Provide customer service
- Analyze website performance
- Comply with legal requirements
- Prevent fraud or security threats

These third parties are authorized to use your information only as necessary to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

- Fulfill orders
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements

Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including:

- Access to personal information we maintain
- Correction of inaccurate information
- Deletion of eligible personal information
- Request information regarding data collection practices

To exercise these rights, please contact us using the information provided below.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including the right to request access to, correction of, or deletion of certain personal information.

We do not sell personal information as defined under applicable California privacy laws.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will become effective immediately upon posting on this page.

Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us through our Contact Us page.

Customer Support is available 24 hours a day, 7 days a week.